Delivery Info

At Toy Imagine, we know how excited your little ones are to receive their new toys. That’s why we have partnered exclusively with Amazon's world-class fulfillment network to handle all our logistics, ensuring your package arrives safely, swiftly, and securely.

Fast & Reliable Shipping via Amazon

Because all Toy Imagine products are "Fulfilled by Amazon" (FBA), you benefit from the most advanced delivery network in the country. Whether you are an Amazon Prime member enjoying lightning-fast one-day or two-day delivery, or opting for standard shipping, you can track your package every step of the way directly through your Amazon account.

Utmost Care in Packaging

We take the safety and condition of our wooden and educational toys very seriously. Before any toy reaches your doorstep, it undergoes strict packaging protocols:

• Sturdy, corrugated outer boxing to prevent transit damage.
• Eco-friendly internal padding to protect delicate wooden pieces.
• Sealed and sanitized before leaving the fulfillment center.
• Discreet packaging options available at checkout for surprise birthday gifts!

Amazon's automated facilities ensure that your toys are stored in clean, climate-controlled environments until the moment they are dispatched.

Returns & Replacements

Handled seamlessly through your Amazon account! If a toy arrives damaged, missing a piece, or you simply change your mind, Amazon's A-to-Z Guarantee has you covered. Simply navigate to your "Orders" page on Amazon to initiate a hassle-free return or replacement within the eligible window.